Hi William, sorry to hear you found your skin tight after using Soft Wash. It has many more hydrating ingredients than regular formulas so I'm surprised (and it's the first time) to hear this! Regarding the 'reducing waste' aspect, the waste reduction in using this product is: 1 new bottle not wasted for each sachet, 500g thereabouts of carbon emissions from heavy shipping not wasted for each sachet, reductions in the manufacturing process by not producing a new bottle or heavy liquid product... so there is actually so much waste reduction. The sachet is a small percentage and it is explained on the product page why we had to use a material that isn't compostable. Nothing is perfect. We have to make gains where we can or else nothing changes.